2021 Training Survey

One key finding we've learned is a need for supervision over online training sessions, just like we would need for in-person training. This is true whether it's a group or one at a time training, because it has been seen employees will sometimes share the answers for the on-screen questions used to make sure they're engaged and paying attention. Somebody needs to be in the room to supervise. When we're allowing training at home, we can't watch for cheat sheets, so full remote training is possibly not the best way to go. I know having someone supervise online training sounds like a lot, but if safety training is so important, we should treat it like it's important. Do we check time cards for accuracy before we process them for paychecks? Yes, even when employees are making minimum wage. We want to make sure there's no shenanigans, such as an employee checking in for another employee who's chronically late. Is employee safety as important as a few bucks wasted in inaccurate payroll? I would hope so. A couple other major challenges we rarely see mentioned in discussions of alternatives to in-person training - the lack of enough equipment to allow training to be accomplished within a reasonable time, and employee-centered obstacles when employees are not up to the basic skill levels needed to operate a keyboard or read onscreen text. The sponsor of this article, Intertek Alchemy, has developed equipment which helps eliminate these issues. We have used Alchemy to allow groups of five employees to share a single screen, and to operate their interactive system without a need to read. It's excellent for new employee orientations in high-turnover environments such as food service and skilled care facilities.