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Washington — Female workers in the service industry face an elevated risk of gender-based violence and harassment, but “there’s a variety of means that can mitigate that,” OSHA administrator Doug Parker says.
Amherst, MA — The long-standing approach that “the customer is always right” can take a toll on workers’ mental health and limit their capacity to serve customers, according to a recent study.
Washington — OSHA and the Department of Labor Women’s Bureau have scheduled a free webinar exploring gender-based violence and harassment in the construction industry.
Denver — Legislation recently introduced in Colorado would require hospitals, freestanding ERs, nursing homes, assisted living facilities and federally qualified health centers to establish a workplace violence prevention committee.
Washington — To address a sharp increase in assaults against public transit workers, the Federal Transit Administration has published a proposed directive tasking public transit agencies with monitoring safety risks more closely.
Geneva, Switzerland — Around 20% of workers worldwide have reported some form of violence or harassment, according to a recent report from the International Labour Organization.
In Episode 46, the S+H team examines the December issue’s feature story on best practices for preventing workplace violence. Also, Atanu Das, owner of MSDS Writer, a consulting company, joins the podcast to discuss Safety Data Sheets in the “Five Questions With …” segment.
Cambridge, MA — Nine out of 10 customer service workers recently surveyed say they’ve experienced an increase in customer abuse and hostility over the past 12 months.
