Workplace violence

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Cambridge, MA — Nine out of 10 customer service workers recently surveyed say they’ve experienced an increase in customer abuse and hostility over the past 12 months.

Is your worksite ready to respond to an incident? Experts offer advice.

Buffalo, NY — What do workers do to recover when their boss or manager engages in “nonphysical aggression such as humiliating or threatening subordinates, or taking credit for their work”? A pair of researchers recently set out to answer that question.

Washington — OSHA “continues to be hampered” by the lack of a permanent standard on infectious diseases and “needs to address worksite violence,” a new report states.

Portland, OR — In light of the 29 workplace homicides that have occurred in the state since 2018, the Oregon Institute of Occupational Health Sciences has issued a hazard alert.

Washington — The Equal Employment Opportunity Commission is asking for comment on proposed enforcement guidance aimed at preventing and addressing worker harassment based on sex, race and other protected traits.

Sacramento, CA — Employers in California will be required to establish, implement and maintain a workplace violence prevention program, under a new state law.

Albany, NY — Public school districts in New York will be required to develop and implement workplace violence prevention programs, under a new state law set to go into effect Jan 4.

Washington — Physical assaults on health care workers in hospitals could lead to federal penalties and up to 20 years of jail time, under new bipartisan legislation.

Sacramento, CA — The California Legislature has approved a bill that would require employers in the state to have a workplace violence prevention plan.