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Michael Mangan, Ph. D., is vice president, research and development for BST. His work helps organizations understand performance and design interventions for improvement.
“There is no silver bullet for eliminating all error from the workplace,” says Michael Mangan of DEKRA Organizational Safety and Reliability. “However, organizations can put strong defenses in place.”
“Confirmation, overconfidence, sunk cost and optimism biases all are the results of the pleasure we feel when we’re right and the pain we feel when we’re wrong,” says Michael Mangan of DEKRA Organizational Safety and Reliability. So what can leaders do to overcome them?
Michael D. Mangan from DEKRA Insight discusses why “investigating and analyzing these hazards and weak signals to determine the exposure to operations” is just as important as anticipating and recognizing hazards.
Michael D. Mangan from DEKRA Insight discusses why “the signals of looming disaster aren’t always easy to detect” and details four practices that contribute to high-reliability performance.
For years, organizations have sought to understand the growing gap between incident rates that have steadily declined across industry and fatality rates that have not. The answers have challenged the conventional wisdom on accident causation.
Three years ago, the first baby boomers reached retirement age, officially launching the demographic shift that will change the workforce as we know it. But it is not just a shortage of people that is driving change; it is a shortage of skills.
